Order #1042Shopify · 09:12
Received
Product and stock
SKU-2291 8 in stock · below the safety level
Media
4 product photographs · source recorded
Shipping
In transit · 14:40
SimbatchCommerce operations · China supply chain · AI
Build your business.Keep what you learn.
Connect store operations, content and China supply chain coordination around the work your business needs. Start with a clear scope, and use Simbatch to connect the team, the records and the experience worth keeping.
Order enters Simbatch
12 orders today
8 in stock
purchase queued
AI
12 orders shipped today, one product is below its safety stock level and the purchase is queued. Shipping is normal; nothing needs your attention.
- Built around real work
- A clear scope of delivery
- Experience that keeps building
Operations services
Start with the work you need done.
Begin with one clear problem, then agree the scope, the deliverables and how progress will be reviewed. Simbatch stays underneath it as the system that connects the team, the records and the experience.
01 · Commerce operations
Store operations and content
Discuss product pages, content, advertising and fulfillment coordination for your store. Agree the work, the deliverables and how progress will be reviewed.
- Page and content review
- Creative testing and execution
- Fulfillment problems, written up
02 · China supply chain
Supply chain coordination
Discuss supplier research, samples, purchasing and shipment coordination for a specific product. Availability and scope are confirmed for each project.
- Supplier comparison and samples
- Purchasing coordination and agreed checks
- Shipment arrangements and exceptions
03 · B2B
B2B websites and lead generation
Present a manufacturer’s products, capabilities and delivery evidence through a clear website, and an inquiry path that people can use.
- Site structure and how products read
- Product records and supporting evidence
- The inquiry path and follow-up
AdvertisingShort-form contentCreator coordinationSupply chain coordinationLogistics and fulfillment
Where you are now
Is your business scattered across different places?
Today, spread across these
ShopifyTikTok ShopOrder system
SpreadsheetsMedia foldersCarrier portals
Team chatAI
Simbatch
Afterwards, in one workspace
Orders in one placeProducts linkedMedia at hand
Purchasing movingShipping updatedAI summary
What Simbatch does is connect this work.
Less repeated effort for the team, and AI that takes part in the daily operation.
- 01 Stores and orders Orders from several stores in one place, with the status readable at a glance.In use Order #1042Received SourceShopify · 09:12 NextLink the product
- 02 Products and content Product records, stock and listing content on one thread.In use SKU-22918 in stock StockBelow the safety level Media4 product photographs
-
03
Media library
Images, video and copy in one place, with who may use them and where they have been used.In use
4 product photographsSource recorded
Linked toSKU-2291
- 04 Purchasing and supply chain What to restock, who to buy it from and where it has got to — not tracked in a group chat.In use Restock 40 unitsAssigned ProductSKU-2291 SourceCreated automatically
- 05 Logistics Dispatch and in-transit status written back to the order, instead of checking each carrier.In use In transit14:40 Back onOrder #1042
- 06 AI assistant Reads your real records within its permissions and helps the team finish the work, not just chat.In use Write the day’s summaryAI 12 orders shipped today, one product below its safety stock level, purchase queued. ReadOrders · products · purchasing
The states above come from the everyday business process.
Work · assets · knowledge
Make the next
Make the next
task easier.
Product information, media, business records and reviewed experience become more useful when they stay connected. Simbatch brings this context into the work, so teams can find the source, understand the next step and keep the outcome.
Daily work, connected to what lasts
Today’s work is tomorrow’s footing.
Business overview
- Orders recorded
- 86,437 historic business records
- Orders today
- 127 across four channels
- Product records
- 1,293 products and their content
- Needs attention
- 17 purchasing, shipping, replies
Handle first
Purchasing11
Shipping exceptions4
Awaiting reply2
17 items in totalStart from the order, and keep the whole recordOrder links · linked product records · purchasing and shipping outcomes recorded
Assets the team keeps
- Archived media
- 4,283 images, video and copy
- Product records
- 1,293 specifications and versions
- Confirmed experience
- 331 with a source and a review
- Process templates
- 94 reusable steps
Experience card / shipping
A parcel is late — how do we reply?
Keeps the shipping status at the time, the conversation and the outcome. Next time something similar happens, the basis comes first and the suggestion second.
What accumulates is not only files, but ways of workingProduct knowledge, handling experience and process templates gradually become the team’s own.
AI suggestions with sources
- Experience citations
- 1,267 times cited in total
- Usable experience
- 331 knowledge after review
- Suggestions to confirm
- 39 judged and confirmed by the team
- Process templates
- 94 cited, not written from scratch
A customer asks why their parcel has not arrived. How should I reply?
Check the record first, then cite the experience
Check the latest shipping status, then draft a reply using the delay-handling experience the team has confirmed. A member of staff checks it before it is sent.
Source 01 · order and shipping recordsSource 02 · confirmed experience v3
Feedback record
One edit becomes the reference for the next.
- Human edit
- Removed an unverified arrival date and added “check the latest shipping status first”.
- Confirmation and version
- Confirmed by the operations lead · experience v3 → v4, with the original version and the reason for the change kept.
- Later reuse
- Similar questions cite the confirmed v4 with its source record; the reply still needs a member of staff to review it.
Leave the edit and the outcome for next timeOnly experience updated after human confirmation goes on to be reused. This is not the same as automatically training a model.
Figures explain the workflow and do not represent live or historical operating statistics.
Business channels
Four channels, one business context.
Each channel has its own content, orders and fulfillment work; in Simbatch the team keeps the matching records, the handling and the outcome.
Store operations
Product records, store orders, media and fulfillment coordination.
In useWebsite and content
Page content, product records, inquiries and operating media.
In useContent and store together
Products, short-form video assets, orders and fulfillment work.
In useMarketplace operations
Product information, listing content, order fulfillment and record upkeep.
In useThe work is recorded
Orders and fulfillment outcomes build up into a complete business context.
Good content gets reused
Product records, images, video and copy, each with its source and version.
Good methods carry over
Judgments and steps the team has confirmed become the reference for the next task.
One product, and its material is not a grey box.
Four product photographs go straight into the workspace. Open any of them to check; the figures in the interface explain the workflow.
Not one more tool — a lot less repeated workBusiness workflow
Each stage sits in the everyday work.
- 1Order arrivesinto the same workspace
- 2Product linkedrecords and 4 photographs checked
- 3AI cites its sourcesthe suggestion carries source and version
- 4A person confirmsthe reason and the outcome are recorded
- 5Experience reusedthe next related task starts from the confirmed version
Where the media comes from
Different products and scenes keep a clear identity.
This set holds two pet scene photographs and three pet product photographs. Each is recorded as its own file; they are not merged into one product or one SKU.
The product flow and the flywheel.
One video shows the work moving through the system, the other shows experience returning to it. Both play here; in static mode the poster and the description remain.
Follow an order through product records, AI suggestions and human review. See how reviewed experience returns to the next task.
18-second product flow: an order arrives (0:00) → the product and its media (0:03) → AI cites its sources (0:06) → a person edits and confirms (0:10) → the experience is versioned for next time (0:14). Figures in the picture only explain the workflow.
8-second brand loop: signals travel inward (0:00) → knowledge units form at the centre (0:02) → confirmed experience returns to the work (0:06).
In useStores and orders · products and content · media libraryIn usePurchasing and supply chain · logistics · financeIn useAI assistance · knowledge and feedback
Business applications
From running a store to the team’s daily work.
We use Simbatch for our own operating work, organised around channel operations, team collaboration, product media and AI assistance.
- 01 Store and marketplace operations Products, content, orders and fulfillment organised across Shopify, WordPress stores, TikTok Shop and Amazon. In use
- 02 Team collaboration and management Work, intelligence, finance and management, arranged around what the team does every day. In use
- 03 Product and media management Product photographs, video, records and usage history kept together, so they can be found, shared and reused. In use
- 04 AI assistance and accumulated experience AI helps organise information and draft suggestions; the team keeps the outcomes a person has confirmed, and the experience worth reusing. In use
Customer feedback
What they say
Start with oneclearly defined project.
We can begin with a single project, or agree a scope for ongoing operations, supply chain and fulfillment coordination.